Privacy Policy

Effective Date: [ 1st August 2024 ]

Welcome to Audrey Grace. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, www.AudreyGrace.co.uk.

1. Information We Collect

We collect various types of information when you visit our Site, place an order, or interact with us. This includes:

Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
Browsing Information: We collect information about your activity on our Site, including your IP address, browser type, operating system, referring URLs, page views, and site navigation paths.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Process Your Orders: To fulfill and manage your orders, process payments, and communicate with you about your purchases.
Improve Our Services: To understand how our customers use the Site, improve its functionality, and personalize your experience.
Marketing and Promotions: To send you promotional emails, newsletters, and special offers that may be of interest to you. You can opt-out of receiving marketing communications at any time.
Customer Support: To respond to your inquiries, provide customer support, and address any issues you may have with our services.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties for the following purposes:

Service Providers: We may share your information with third-party service providers who assist us with processing payments, delivering orders, and managing customer communications.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Your Rights and Choices

Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: