FAQS
Of course! Simply enter the recipient’s address in the shipping section at checkout, and we’ll take care of the rest.
Absolutely! Every Audrey Grace gift box includes a complimentary, personalized gift note printed on our elegant A6 cards. For an extra special touch, you can upgrade to a beautiful greetings card at checkout.
No worries! Just drop us an email ASAP at info@audreygrace.co.uk as soon as possible, and we’ll update the details.
Please contact us, and we’ll look into it right away. Your happiness is our priority.
If you’re sending multiple gifts to different addresses, let us know and we’ll send you a handy form to fill in with all the details. We’ll take it from there!
No, our luxurious gift boxes will need to be signed for.
While we can’t guarantee exact delivery dates, we can add a little ‘No peeking until…’ note in with your order. Just enter the details in the notes section at checkout and we’ll add the perfect finishing touch.
We truly hope you love your Audrey Grace gift, but if something isn’t quite right please contact us straight away at info@audreygrace.co.uk. For full details and exclusions, please see our refund policy.
Absolutely! We love working with businesses to create meaningful gifts that impress. From bespoke branding to personalized messages, we’ll tailor each box to your needs
Yes! Whether it’s adding your branding, custom notes, or curated products, we’ll collaborate with you to make each gift uniquely yours.
Nope! Whether it’s one special gift or a whole host of boxes, we’re happy to accommodate your needs. There may be some restrictions on this if you would like personalised branding but we always try our best to accommodate and work within your budget.
Definitely! We can ship gifts directly to employees' homes, offices, or both — making remote gifting seamless and special.
We currently offer shipping within the UK only.
Standard delivery (Evri) is just £4.50, and it’s free on orders over £60. Need it faster? Choose fast deliver at checkout.
We aim to dispatch all orders placed before 12pm the same day, Monday to Friday. Standard delivery takes 2-3 days, or you can upgrade to fast delivery for a speedier arrival, typically the next day (if orders are placed before 12pm)
Never! We believe in keeping the magic alive, so no invoices or receipts are included in our gift boxes.
Absolutely! If you’d like to send gifts to multiple addresses, simply add a note at checkout or get in touch with us, and we’ll handle the details.